Problems with Your Order

We want your shopping experience to be perfect. If something goes wrong, here’s what to do:

• Order Not Received? Contact us at support@aljabal.store with your order number.
• Received the Wrong Item? Send us photos of the product and packaging, and we’ll arrange a replacement.
• Damaged Item? Contact us within 48 hours of delivery with photos, and we’ll resolve it quickly.
• Refunds/Returns: See our Online Returns Policy.

📧 For any problems, reach out to: support@aljabal.store